Troubleshooting Tips

Here are some steps you can take if you are having difficulty registering on our site. If you still do not have success, please fill out our Web Support Form and we will help you register. We want you to be on our site!

Troubles with Internet Explorer 8
If you are using Internet Explorer 8 try deselecting Compatibility View.
1. Navigate to the site www.cslsr.org
2. From the Tools menu in the upper right, make sure Compatibility View is not checked. The symbol next to it should look like a torn piece of paper.
3. Close and reopen Internet Explorer

Browser Cache Needs emptying
Internet Explorer 8
1. From the Safety menu in the upper right, click Delete Browsing History... .
2. Check Temporary Internet files, Cookies, and History, and then click Delete.

Internet Explorer 7
1. From the Tools menu in the upper right, select Delete Browsing History.
2. Next to "Temporary Internet Files", click Delete files... .To delete your cookies, click Delete Cookies.
3. Click Close, and then click OK to exit.

Firefox 3.5 for Windows
1. From the Tools menu, select Clear Recent History... .
2. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, selectEverything.
3. Click the down arrow next to "Details" to choose what history elements to clear (e.g., check Cookies to clear cookies). Click Clear Now.

Firefox 3 for Windows
From the Tools menu, select Clear Private Data... , and then check Cache and Cookies. Click Clear Private Data Now.

Safari
1. From the Safari menu, select Reset Safari... .
2. From the menu, only select Empty the cache and Remove all cookies, then press Reset.

Firefox 3.5 for Mac OS X
1. From the Tools menu, select Clear Recent History... .
2. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, selectEverything.
3. Click the down arrow next to "Details" to choose what history elements to clear. Click Clear Now.

Firefox 3 for Mac OS X
1. In Firefox, from the Tools menu, select Clear Private Data.
2. Make sure Cache and Cookies are checked, and then click Clear Private Data Now.